JB Casino Rules and Regulations in Philippines

These Terms and Conditions set the legal rules for your use of the official JB Casino website and mobile application in the Philippines. By accessing an account or using the services, you agree to read and follow these rules at all times. The platform operates under applicable Philippine law, including requirements on betting, payments, and data protection. These rules apply to all users who place a bet, claim a bonus, or access any services in the Philippines.

General Terms

  • Agreement to terms: By completing registration, logging in, or using any services, you accept these Terms and our Privacy Policy and agree that Philippine law governs your use. If you do not agree, do not create an account or place bets.
  • Eligibility and user requirements: You must be at least 21 years old and legally allowed to gamble in the Philippines. Persons prohibited under PAGCOR rules, including those on any self-exclusion list, are not allowed to use an account. You are responsible for ensuring betting on any event is legal where you are located.
  • Account integrity: You must keep login details confidential, maintain only one account, and provide accurate information during registration and ongoing verification. JB Casino may suspend or close duplicate or misused accounts.
  • Modifications: JB Casino may update these Terms, product rules, odds display standards, and policies to reflect legal or operational changes. Material changes will be posted online. Continued use means you accept the updated version, so read the latest terms regularly.
  • Proper platform use: Do not use automated tools, attempt to manipulate bets or odds, abuse bonuses, or interfere with services. We may restrict stakes, refuse a bet, void an event settlement, or close an account where integrity risk is detected.
  • Intellectual property: Site content, trademarks, data, odds feeds, and software are protected. You may use them only for personal, non-commercial purposes and must not copy, distribute, or reverse engineer the services.
  • Liability limits: To the extent allowed by law, JB Casino is not liable for loss arising from interruptions, delayed settlements, erroneous third-party data, or unauthorized account use where you failed to protect credentials. Nothing limits rights that cannot be excluded under Philippine law.
  • Governing law and disputes: These Terms are governed by Philippine law. Disputes should first be addressed through our support channel. You may escalate to relevant regulators or authorities where applicable.

General Betting Rules

  • Eligibility to place bets: Only verified users who meet age and legal requirements may bet. We may request identity checks before or after you place a bet to confirm eligibility.
  • Bet acceptance: A bet is accepted when it appears as confirmed in your bet slip and in your account history. Pre-match and in-play bets are settled based on the official result provided by recognized governing bodies. If a technical error prevents confirmation, the wager is not accepted.
  • Stakes and limits: Minimum and maximum betting amounts vary by market, event, odds, and account status. Limits are displayed in the bet slip or market rules. We may adjust limits, cap potential payouts, or refuse bets to protect market integrity.
  • Settlement and calculation: Winnings are calculated by multiplying your stake by the accepted odds, then subtracting any applicable tax or charges required by law. For accumulator bets, each leg must win for the bet to return a positive result unless stated in specific rules. Losses are limited to the stake placed on the relevant selection.
  • Result sources and timing: Settlements rely on official result data. If a result is later changed, we generally do not re-settle unless the initial result was an obvious error or the market rules provide otherwise. Postponed or abandoned events follow the market-specific policy, which may allow voiding or carry-over for a defined period.
  • Errors and palpable mistakes: If incorrect odds, market, or event details are offered due to an error, we may void the affected bets or settle at the correct odds at our discretion per legal standards.
  • Restrictions and integrity: Linked or coordinated bets designed to exploit timing or data delays, or bonus abuse, may be limited or voided. We may restrict cash out, adjust markets, or suspend betting where suspicious activity is detected.
  • Cancellations and voids: A bet may be void if the market conditions are materially inaccurate, the event is cancelled, or rules specify voiding. Voided bets return the stake to your account.
  • Bonuses and free bets: Bonus funds, free bets, and promotional odds are subject to specific terms, wagering requirements, market restrictions, and expiry. Read bonus rules posted in your account before use.

Payment Rules

  • Funding an account: Deposits are allowed from payment instruments in your name only. Available methods may include local bank transfer, cards, and licensed e-wallets. Method availability depends on your location and verification status.
  • Withdrawals: Payouts are sent to the original deposit method where possible or another verified method in your name. We may require successful identity and source of funds checks before releasing withdrawals.
  • Limits and fees: Method-specific limits and any fees are shown in the cashier before you confirm a transaction. Third-party providers may charge their own fees or FX costs.
  • Processing times: Deposits usually credit instantly or within the timeframe shown at checkout. Withdrawal processing includes internal review and provider timelines. Public holidays and banking hours may affect completion times.
  • KYC and AML checks: We may request government ID, proof of address, payment ownership, or source of funds to meet AML obligations. Unverified or mismatched details can lead to declined deposits, reversed withdrawals, or account restrictions.
  • Transaction restrictions: We may refuse funding that appears to involve fraud, chargebacks, illegal activity, or circumvention of limits. Suspicious transfers may be reported to authorities as required by law.
  • Reversals and cancellations: Until marked as completed, a pending withdrawal can be cancelled by you in the cashier if the option is available or by us where required for security or compliance. Completed payments cannot be recalled unless mandated by law or card scheme rules.
  • Tax: You are responsible for any taxes applicable to your winnings under Philippine law. Where withholding is required, payouts will be adjusted accordingly.

Responsible Gambling

  • Commitment: JB Casino supports safe betting and offers tools to help you manage use of the services. Gambling should not interfere with financial stability or personal obligations.
  • Control tools: You may set deposit, loss, stake, or session limits; enable reality checks; take short time-outs; or apply long-term self-exclusion. Changes may take effect immediately or after a cooling-off period.
  • Self-exclusion: You can request platform self-exclusion through your account or support. You may also apply for the PAGCOR self-exclusion program where available in the Philippines.
  • Monitoring and interventions: We may contact you about observed risky patterns, reduce access to bonuses, or restrict account features to promote safer play.
  • Support resources in the Philippines:
    • PAGCOR Responsible Gaming resources at pagcor.ph
    • National Center for Mental Health Crisis Hotline: 1553, 0917-899-USAP, 0908-639-2672
    • International support: GamCare and Gamblers Anonymous
  • Guidance: Read educational materials on setting budgets, understanding odds, and avoiding chasing losses. Please seek help if betting stops being enjoyable.

Anti-Money Laundering

  • Legal obligations: JB Casino complies with the Anti-Money Laundering Act of 2001, as amended, and RA 10927 that brings casinos under AML oversight in the Philippines. We cooperate with the Anti-Money Laundering Council as legally required.
  • KYC and verification: Before allowing deposits, bets, or withdrawals, we may verify identity, age, address, payment ownership, and where appropriate, source of funds. Enhanced checks apply to higher-risk situations and Politically Exposed Persons.
  • Monitoring and detection: Transactions and betting patterns are monitored for unusual activity. Screening covers sanctions, adverse media, and structured transfers designed to avoid thresholds.
  • Suspicious activity reporting: Where indicators meet legal criteria, we may file reports to authorities without prior notice to you. We may also freeze funds, pause withdrawals, or block services pending review.
  • Consequences of violations: Breach of AML rules may result in refused transactions, account restrictions, closure, forfeiture as required by law, and reporting to competent authorities.

Privacy Policy

  • Data we collect: Registration details, contact information, age and identity data, transaction records, account activity, device and log data, geolocation where permitted, and documents you upload for verification.
  • How we use data: To provide services and manage your account, process bets and payments, verify identity, prevent fraud, personalize experience, deliver legal notices, and meet compliance obligations.
  • Legal bases: We process data for contract performance, legitimate interests such as security and risk management, compliance with law, and on consent where required.
  • Sharing: We may share personal data with payment processors, identity verification providers, risk and odds suppliers, affiliates that help deliver services, and regulators or law enforcement when legally required. Vendors are bound by contracts and security standards.
  • International transfers: Where data is transferred across borders, we apply safeguards such as standard contractual clauses or equivalent protections.
  • Retention: We keep data only for as long as needed for the purposes described and to meet legal and tax requirements, then securely delete or anonymize it.
  • Your rights in the Philippines: You may request access, correction, deletion, data portability, and the right to object or withdraw consent where applicable. You may lodge a complaint with the National Privacy Commission.
  • Contact: To exercise rights or ask privacy questions, message our support and address your request to the Data Protection Officer.

Security

  • Platform protections: JB Casino uses TLS encryption for data in transit, strong encryption for stored sensitive data, firewalls, and segmented networks. Payment details are handled by certified processors.
  • Account protections: We support two-factor authentication, device and session controls, and password strength checks. You must keep credentials confidential and log out of shared devices.
  • Monitoring and response: Continuous monitoring detects suspicious logins, unusual bets, and account changes. We maintain incident response procedures, regular audits, and staff training.
  • Your responsibilities: Update devices, use unique passwords, enable 2FA, and contact support if you notice any unauthorized use of your account.

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